Update August 2021
MESSAGE SENT ON BEHALF OF NEIGHBOURHOODS, REGENERATION AND SUSTAINABILITY
Community Councils will be aware that charges for the collection of Household Bulky Waste were introduced in July.
Charges are set at £35 for up to 10 standard bulky items and £35 for each large electrical item. Our standard rate per item is lower than 75% of other Scottish Local Authorities.
Residents can request the service by using the online request form on the council’s website at http://www.glasgow.gov.uk/bulkywaste.
Residents who are unable to access the internet can place a request by calling 0141 287 9700. From 24 August this line will be available each Tuesday and Wednesday 9am – 3pm. The line was previously open each Tuesday, Wednesday, Thursday 11am – 3pm. The change maintains the same number of hours and should improve call handling. Officers will keep this under review.
After making a bulk service request, residents will be directed to payment and then given an appointment day for uplift and will be advised where to present their waste.
Full details of how to request this service, what we do and don’t collect and how to present items are available on the website at http://www.glasgow.gov.uk/bulkywaste.
We continue to have strong partnerships arrangements with Registered Social Landlords (RSLs) across the city, and the council has provided our RSL partners with free access to our Household Waste Recycling Centres to dispose of their resident’s waste. This option will remain in place for those RSLs that wish to continue with their current arrangements, this will be reviewed in March 2022.
Residents can also continue to dispose of waste at our Household Waste Recycling Centres, and if items are in good condition, residents can also use Zero Waste Scotland’s National Re-use Tool and donate these items to charity.
We will continue to monitor instances of fly-tipping around the city and will redirect resources to support enhanced enforcement should this be necessary.
Should Community Councils require any further information please contact the Neighbourhoods Liaison Manager for your area.
Dear Community Councillors
We are pleased to advise that from 10 December we will operate a by-request-only service for bulk uplifts from residents in flats and main door properties.
A request-only service means the council will no longer be collecting bulky waste from designated pick-up points on ‘bulk day’.
Residents can place a request for a maximum of 10 items on MyGlasgow App or by using our online form.
Residents will receive an email acknowledgement and once the request has been processed they will receive a further email with their Collection Date.
Bulky waste should only be presented on the day before Collection Date.
Bulky waste should be placed within the grounds of residents property (e.g. a backcourt or garden) and it should be ensured it does not obstruct bins or common pathways. Just leaving items on the street or in a back lane will be regarded as fly-tipping and the people responsible will be open to enforcement action.
More information is available in our FAQs section.
During the pandemic, many housing associations have removed items on behalf of their tenants and tenants are advised to check with their landlord for up-to-date information on local arrangements for them.
Residents can continue to visit our Household Waste Recycling Centres, and if items are in good condition, residents can also use Zero Waste Scotland’s National Re-use Tool and donate these items to charity.
We know this has been an exceptionally tough time for everyone and we are very grateful for the support we have received from housing associations and also from the vast majority of householders, who have stored items safely or made use of our waste centres.
Should you require any further information please refer to the Council website at www.glasgow.gov.uk/bulkywaste or your Neighbourhood Co-ordinator:
Wards 1 (Linn), 6 (Pollokshields), 7 (Langside), 8 (Southside Central) – Christine Martin